Welcome to Box + Bow, by flo. We value your privacy and are committed to protecting your personal data. This privacy policy explains how Box + Bow, by flo ('we') collect, use, and share information about you when you visit our website or make a purchase. We will only collect, store and use your personal information for specific purposes, outlined below. Please read this policy and check back periodically as it may change from time to time.
Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, postal + billing address, phone number, etc.
- Usage Data: Information on how you use our website, such as pages visited, time spent on the site, etc.
- Cookies and Tracking Technologies: Data collected through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our website
- Improve, personalise, and expand our website
- Understand and analyse how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Process your transactions and manage your orders and send your orders
- Send you emails
- Provide you with information about new products, special offers and competitions
- Find and prevent fraud
Sharing Your Information
In order to deliver your orders, communicate with you and take payments we use certain partners who we have to share your details with. They all have their own privacy policies and can be accessed below.
- Royal Mail (delivery service) – Privacy Policy
- Paypal (payment service) – Privacy Policy
We may share your information with:
- Service Providers: Third-party companies and individuals to facilitate our website, provide the service on our behalf, perform website-related services, or assist us in analysing how our website is used.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. However, no method of transmission over the internet, or method of electronic storage, is 100% secure, and we cannot guarantee its absolute security.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
Contact Us
If you have any questions about this privacy policy, please contact us at: